Customer Success at Scale
For this community hour, we discussed how to run CS teams at scale. This hour was all about the power behind high tempo adoption, efficiency, and flawless execution with the 1-to-many.
Our discussions were led by:
- Celine Kimberly, Director of CS at Hubspot
- Erica Ayotte, VP of CS at Privy
- JB Bolton, Chief Customer Officer at BombBomb
- Sonciary Honnoll, Co-Founder, CS at Quala
You can watch the full recording here