Quala

Customer Success at Scale

For this community hour, we discussed how to run CS teams at scale. This hour was all about the power behind high tempo adoption, efficiency, and flawless execution with the 1-to-many.

Our discussions were led by:

  • Celine Kimberly, Director of CS at Hubspot
  • Erica Ayotte, VP of CS at Privy
  • JB Bolton, Chief Customer Officer at BombBomb
  • Sonciary Honnoll, Co-Founder, CS at Quala
 
You can watch the full recording here.

Companies in our Community

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